ITIL Kickstart

More and more IT organizations strive to become more service-oriented in its delivery. With ITIL Kickstart you will get a concrete and rapid start on your journey.

ITIL is a best practice for Service Management and has become a de facto standard for the IT business. However, the five books are very extensive and sometimes difficult to interpret and convert to your own situation. In this workshop, we go through the content of the ITIL books and link them to your reality. Based on this, we do a gap analysis to identify the areas that need improvement. The workshop ends with prioritization of activities and the foundation of a plan that can be used as a business case or project charter.

Regardless of whether ITIL is completely new to you, or if you have processes in place, ITIL Kickstart will give you a concrete plan, based on your current position and your own goals.

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