This course is delivered by DF Kompetens. The course will be held in Swedish.
Price: 20 450 SEK
The Rational IT Model ™ (TRIM) is a reference model for your IT service delivery based on ITIL® where we have simplified and scaled down to a level that all organizations can handle.
The model includes all the processes, roles, templates and procedures that you need to implement IT Service Management as a working and efficient production of IT services that provide value to your organization. In addition to all the documents, the model is built based on a holistic view with functions, escalation paths and governance of the organization, making it easy to get your entire organization, including suppliers to work together.
This course aims both at those who today works with service management issues and want to know more about the model TRIM and get some concrete suggestions on how to simplify the use of the ITIL framework. But also, those who want an introduction and basic understanding of Service Management.