This course is delivered by DF Kompetens. The course will be held in Swedish.
Pris: 17 450 SEK
This course leads to the ITIL Certificate – Service Design. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.
The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes.